Frequently Asked Questions
Many insurance companies allow you to pay for urgent care up front and then you can file for out-of-network reimbursement. We require payment at the time of your visit. We will provide you with the visit details including the visit notes, invoice, and follow-up instructions for you to pass along to your insurance provider.
Typically the cost of the MHC visit is substantially lower than the ER or urgent care so it makes sense to use MHC so that your cost stays lower. Gone are the days of the $500 deductible, most plans now have high deductible plans $3,000-$10,000, and you as the patient must meet that deductible before your insurance kicks in.
We provide suturing and fracture care. We remove ingrown toenails, drain cysts or abscesses as well as other minor procedures in the comfort of your own home.
There are advantages to both depending on your symptoms and complaints. Standard urgent care is fully equipped and staffed to handle more extreme cases. However, mobile urgent care can provide the same care with shorter wait times, no exposure to other sick patients, no drive times, and lower costs. Mobile urgent care can provide 85-90% of most essential services provided by standard urgent care, in the privacy of his/her own home.
Our highly trained medical providers will visit you in the comfort of your own home. This means you don’t have to drive to ER or urgent care and wait. Once we evaluate your condition, we will give you the correct medical treatment for your condition.
Our service fees vary from $149 – $349 and cover the visit and treatment. Also, ask about our unlimited concierge medical service. We promise that you will know how much you pay before committing to our service. And since we list our prices on our website, there are never any surprises when you receive your bill. We intentionally keep prices as low as possible for added savings for you and your family. We accept cash, major credit cards, and health savings cards.
We accept cash, major credit cards, and health savings cards.
Our team is avaialble to see patients seven days a week, 7 am-8 pm. Same‑day appointments are available now with next‑day appointments guaranteed.
Yes. All of our Nurse Practitioners and Registered Nurses are fully licensed and experienced medical professionals that can legally diagnose, treat and prescribe.
No problem! Our providers can prescribe medication as needed during your visit. We’ll send it directly to your preferred pharmacy for easy pickup.
We offer same-day appointments and guarantee next-day visits. Just give us a call or shoot us a text, and we’ll get you scheduled ASAP.
Yes, we can! Our providers are experienced in treating patients of all ages, from infants to seniors. We’ll make sure your whole family gets the care they need.
Yes, we do! We can perform COVID-19 tests right in the comfort of your own home. Results are typically available within 24-48 hours.
While we don’t bill insurance directly, we do provide you with all the necessary paperwork to submit for potential reimbursement. Many plans offer out-of-network benefits that could cover a portion of your out of pocket costs.
We currently serve the Middle Tennessee area, including: Nashville, Franklin, Brentwood, Oak Hill, Berry Hill, Belle Meade, Forest Hills, Nolensville, Smyrna, Murfreesboro, Mt. Juliet, Hendersonville, Goodlettsville, Spring Hill, and Thompson’s Station.
There’s no one-size-fits-all when it comes to IV frequency. Some folks benefit from weekly or bi-weekly boosts, while others only need a monthly or quarterly drip. Your Medical House Calls provider will work closely with you to craft a customized treatment schedule that fits your unique health goals and lifestyle.
Side effects from IV therapy are rare and typically mild. Some people may experience slight discomfort at the injection site, temporary bruising, or a cool sensation during the infusion. These side effects usually resolve quickly on their own.
You can expect your full IV therapy appointment to last around 45-60 minutes door-to-door. Once your IV is administered and infusing, you’re free to relax, catch up on work, watch shows, or even treat yourself to a quick nap.
Absolutely! Safety is our top priority. Our licensed medical professionals follow stringent protocols, only using medical-grade, FDA-approved ingredients and thoroughly sanitizing all equipment. You can feel confident and at ease receiving treatment.
Many clients report feeling the energizing benefits of IV therapy very quickly, including improved clarity, hydration and overall well-being. However, everyone’s experience can vary based on their unique needs and physiology.
While we don’t accept insurance directly, we provide all the documentation needed for you to submit and potentially get reimbursed through your out-of-network benefits. Most clients can use HSAs/FSAs too.
Concierge Primary Care is a personalized healthcare service where your primary care provider comes to you, eliminating the need for office visits. Our medical team provides diagnosis, treatment, preventative care, chronic disease management, and more—all in the comfort of your home. Simply join the waitlist, and we’ll notify you when enrollment opens.
Our comprehensive plan includes everything you need for a year of worry-free care:
- Text or call your provider team directly – day or night
- Unlimited house calls and virtual visits (seriously, no limit)
- Complete annual physical and blood work – we come to you
- Same-day appointments when you need them
- Easy prescription refills
- Fast-track specialist referrals (most within 3-5 days)
- Sports physicals for the kids (family plan)
- 20% savings on additional wellness services like IV therapy
No copays. No hidden fees. Just straightforward, comprehensive care when and where you need it.
Think about your last doctor’s visit. The time off work. The waiting room. The rushed appointment where you forgot half your questions. The follow-up that never happened. Now imagine:
- A provider who has time to listen and actually remembers your history
- Appointments that start on time – in your living room
- Direct access to your care team – no phone trees or gatekeepers
- Longer appointment times to ask all your questions without feeling rushed
- Follow-up that happens automatically
- Care that comes to you – whether you’re at home, work, or anywhere in between
This isn’t just more convenient – it’s fundamentally better healthcare. Because when you’re comfortable and truly heard, better health becomes possible.
If you value your time and health, our primary care plan is for you. Whether you’re:
- A busy professional who can’t waste hours in waiting rooms
- A parent tired of dragging sick kids to the doctor
- Someone with mobility or scheduling challenges
- Anyone wanting a provider who actually knows their story and will take the time to listen to their concerns
Our service brings quality care to you, on your terms.
Quality care should have simple, transparent pricing:
- Individual Plan: $5,000/year
- Family Plan: $10,000/year
One simple flat fee covers unlimited care, 24/7 access, and peace of mind – no surprise bills, no hidden costs.
While we don’t bill insurance directly, many members get reimbursed through out-of-network benefits. We provide all documentation needed for claims. Plus, with fewer urgent care visits and better health management, many members find they save money in the long run. Think of it as an investment in better healthcare – and our members say access to longer, more personalized visits on their own terms is worth every penny.
An urgent care house call is a convenient service where a licensed medical provider comes to your home to treat non-life-threatening conditions, such as minor injuries, illnesses, fevers, or infections. It offers the same level of care you’d receive at a traditional urgent care clinic, but in the comfort of your home.
Our providers can treat a wide range of conditions, including:
- Colds, flu, and fevers
- Respiratory infections
- Minor cuts, burns, and injuries
- Allergic reactions
- Stomach issues, such as nausea or diarrhea
- Urinary tract infections
- Skin conditions like rashes or insect bites
If you’re unsure whether your condition is treatable, contact us, and we’ll help determine if a house call is right for you.
An individual urgent care house call costs $249 per visit. We also offer an Annual Urgent Care Family Plan for $5,000/year, which provides unlimited urgent care house calls for your family, offering significant savings and peace of mind.
The Annual Urgent Care Family Plan includes:
- Coverage for unlimited urgent care house call visits and telehealth per year
- Priority scheduling for your family
- Affordable, fixed pricing for comprehensive urgent care services
This plan is ideal for families who value convenient and consistent at-home care for minor medical needs.
Scheduling is quick and easy. You can book an appointment by calling or texting us at 615.838.2375. Appointments are available 365 days a year from 7 AM to 8 PM. Same-day service is often available.
Primary care is the foundation of your healthcare. It includes routine check-ups, preventive screenings, chronic disease management, and care for acute illnesses. At Medical House Calls, we bring primary care to your home, ensuring you receive consistent, personalized healthcare in a convenient setting.
Many insurance companies allow you to pay for health care services up front, and then you can file for out-of-network reimbursement. We will provide you with the visit details including the visit notes, invoice, and follow-up instructions for you to pass along to your insurance provider.
Typically, the cost of the MHC visit is substantially lower than the ER or urgent care, so it makes sense to use MHC so that your cost stays lower. Gone are the days of the $500 deductible. Most plans now have high-deductible plans of $3,000-$10,000, and you, as the patient, must meet that deductible before your insurance kicks in.
Yes, we offer a Primary Care Family Plan designed for households that want comprehensive healthcare for the entire family. It includes routine visits, check-ups, and preventive care for all family members at an affordable price.
No! Your annual fee covers unlimited house calls and telehealth visits. Whether you need us once a year or once a week, we’re here for you. Your health doesn’t take days off, and neither do we
If you require specialized care, our team will be your personal health advocate. We can provide rapid referrals to trusted specialists in your area. With our extensive network, we often secure expedited appointments with top specialists. You get seamless, comprehensive care management.