Frequently Asked Questions
Many insurance companies allow you to pay for urgent care up front and then you can file for out-of-network reimbursement. We require payment at the time of your visit. We will provide you with the visit details including the visit notes, invoice, and follow-up instructions for you to pass along to your insurance provider.
Typically the cost of the MHC visit is substantially lower than the ER or urgent care so it makes sense to use MHC so that your cost stays lower. Gone are the days of the $500 deductible, most plans now have high deductible plans $3,000-$10,000, and you as the patient must meet that deductible before your insurance kicks in.
We provide suturing and fracture care. We remove ingrown toenails, drain cysts or abscesses as well as other minor procedures in the comfort of your own home.
There are advantages to both depending on your symptoms and complaints. Standard urgent care is fully equipped and staffed to handle more extreme cases. However, mobile urgent care can provide the same care with shorter wait times, no exposure to other sick patients, no drive times, and lower costs. Mobile urgent care can provide 85-90% of most essential services provided by standard urgent care, in the privacy of his/her own home.
Our highly trained medical providers will visit you in the comfort of your own home. This means you don’t have to drive to ER or urgent care and wait. Once we evaluate your condition, we will give you the correct medical treatment for your condition.
Our service fees vary from $149 – $349 and cover the visit and treatment. Also, ask about our unlimited concierge medical service. We promise that you will know how much you pay before committing to our service. And since we list our prices on our website, there are never any surprises when you receive your bill. We intentionally keep prices as low as possible for added savings for you and your family. We accept cash, major credit cards, and health savings cards.
We accept cash, major credit cards, and health savings cards.
Our team is avaialble to see patients seven days a week, 7 am-8 pm. Same‑day appointments are available now with next‑day appointments guaranteed.
Yes. All of our Nurse Practitioners and Registered Nurses are fully licensed and experienced medical professionals that can legally diagnose, treat and prescribe.
No problem! Our providers can prescribe medication as needed during your visit. We’ll send it directly to your preferred pharmacy for easy pickup.
We offer same-day appointments and guarantee next-day visits. Just give us a call or shoot us a text, and we’ll get you scheduled ASAP.
Yes, we can! Our providers are experienced in treating patients of all ages, from infants to seniors. We’ll make sure your whole family gets the care they need.
Yes, we do! We can perform COVID-19 tests right in the comfort of your own home. Results are typically available within 24-48 hours.
While we don’t bill insurance directly, we do provide you with all the necessary paperwork to submit for potential reimbursement. Many plans offer out-of-network benefits that could cover a portion of your out of pocket costs.
We currently serve two regions: Middle Tennessee and 30A Florida.
In Middle Tennessee, we serve Nashville, Franklin, Brentwood, Oak Hill, Berry Hill, Belle Meade, Forest Hills, Nolensville, Smyrna, Murfreesboro, Mt. Juliet, Hendersonville, Goodlettsville, Spring Hill, and Thompson’s Station.
In 30A Florida, we serve Destin, Panama City Beach, Miramar Beach, Sandestin, Santa Rosa Beach, Dune Allen, Gulf Place, Blue Mountain Beach, Grayton Beach, Watercolor, Seaside, Seagrove, Watersound, Seacrest, Alys Beach, Rosemary Beach, and Inlet Beach.
There’s no one-size-fits-all when it comes to IV frequency. Some folks benefit from weekly or bi-weekly boosts, while others only need a monthly or quarterly drip. Your Medical House Calls provider will work closely with you to craft a customized treatment schedule that fits your unique health goals and lifestyle.
Side effects from IV therapy are rare and typically mild. Some people may experience slight discomfort at the injection site, temporary bruising, or a cool sensation during the infusion. These side effects usually resolve quickly on their own.
You can expect your full IV therapy appointment to last around 45-60 minutes door-to-door. Once your IV is administered and infusing, you’re free to relax, catch up on work, watch shows, or even treat yourself to a quick nap.
Absolutely! Safety is our top priority. Our licensed medical professionals follow stringent protocols, only using medical-grade, FDA-approved ingredients and thoroughly sanitizing all equipment. You can feel confident and at ease receiving treatment.
Many clients report feeling the energizing benefits of IV therapy very quickly, including improved clarity, hydration and overall well-being. However, everyone’s experience can vary based on their unique needs and physiology.
While we don’t accept insurance directly, we provide all the documentation needed for you to submit and potentially get reimbursed through your out-of-network benefits. Most clients can use HSAs/FSAs too.
Imagine having a doctor who’s always available, knows you personally, and can see you at a moment’s notice – that’s concierge care. You get unlimited access, longer appointments, and a proactive approach to your health. It’s healthcare that revolves around you, not the other way around.
While we don’t bill insurance directly, many members find they save money in the long run through reduced ER or urgent care visits and better health management. Plus, we provide documentation for potential out-of-network reimbursement. Your health is an investment, and our members find the personalized care more than justifies the cost.
Our Gold and Platinum plans cover up to 4 family members living in the same household for one flat fee. Each member gets their own annual physical, lab draw, and personalized care. Need to add more family members? It’s just $1,000 per additional person.
No! Your annual fee covers unlimited house calls and telehealth visits. Whether you need us once a year or once a week, we’re here for you. Your health doesn’t take days off, and neither do we.
Your concierge doctor becomes your personal health advocate. They’ll coordinate all aspects of your care, including specialist referrals. With our extensive network, we often secure expedited appointments with top specialists. You get seamless, comprehensive care management.
Yes, we offer a XX-day money-back guarantee. If you’re not completely satisfied with our service, we’ll refund your annual fee, no questions asked. We’re confident you’ll love the care, but we want you to feel secure in your decision.