March 24, 2025

Why Primary Care Matters More Than Ever — And How Concierge Care Is Changing the Experience

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Written by Stu Jones, PA/MPH
Senior VP of Clinical Services, Medical House Calls
Adapted from a health column originally published in the Williamson Herald


Primary care plays a critical role in long-term health, yet it’s one of the most overlooked parts of the healthcare system today. From childhood, many of us are accustomed to routine checkups and preventive care. Unfortunately, those habits often fade as we move into adulthood—despite becoming even more important over time.

Regular primary care visits help with disease prevention, early detection, and managing chronic conditions before they escalate. But for millions of Americans, accessing consistent, reliable primary care has become increasingly difficult.

The Growing Primary Care Access Problem

More than 100 million Americans—roughly one-third of the population—currently do not have a primary care provider. This number has doubled over the past decade.

While limited access plays a role, many people are opting out of traditional primary care altogether due to frustration with the system. Patients frequently face:

  • Long wait times for appointments
  • Months-long delays to establish care
  • Crowded waiting rooms
  • Rushed visits with little follow-up

Even after finally securing an appointment, it’s common for patients to spend far more time waiting than actually speaking with their provider. Follow-up conversations and personalized care plans often fall by the wayside due to overloaded provider schedules.

Why Urgent Care Isn’t a Substitute for Primary Care

In response to these challenges, many individuals—especially younger adults—turn to urgent care clinics for routine health concerns. While urgent care can be helpful for immediate issues, it lacks the continuity and comprehensive oversight that primary care provides.

Urgent care settings typically do not offer:

  • Annual physicals
  • Long-term health monitoring
  • Preventive screenings
  • Ongoing provider relationships

Without a consistent medical partner, patients miss opportunities for early detection and proactive health planning.

The Rise of Concierge Primary Care

A growing number of patients are seeking a more personalized alternative: concierge primary care.

During the COVID-19 pandemic, many people discovered the value of receiving medical care at home. That shift accelerated interest in concierge medicine, which emphasizes accessibility, continuity, and individualized care. According to industry research, the concierge medical market continues to grow rapidly as patients prioritize convenience and stronger provider relationships.

Middle Tennessee has seen this shift firsthand, with more individuals and families seeking healthcare models that fit their lifestyle rather than forcing them into overcrowded systems.

What Concierge Primary Care Looks Like with Medical House Call

Concierge primary care from Medical House Calls eliminates many of the barriers patients experience with traditional practices.

Instead of visiting a brick-and-mortar clinic, patients receive comprehensive care in their home or office, including:

  • Annual physical exams and routine blood work
  • Management of day-to-day health concerns
  • Preventive screenings using advanced portable technology
  • Rapid referrals to specialists when needed
  • 24/7 access to medical support

By limiting patient volume, our providers can dedicate meaningful time to each individual—allowing for deeper conversations, thoughtful follow-up, and care plans tailored to each patient’s needs.

The Value of a Trusted Provider Relationship

One of the greatest benefits of concierge primary care is continuity. Having a provider who truly understands your medical history, lifestyle, and long-term goals makes decision-making simpler and more effective.

This relationship becomes especially important when managing chronic conditions, navigating preventive care, or making proactive choices to support long-term wellness. Care delivered in the comfort of your own home also reduces stress and removes common barriers to staying consistent with healthcare.

Take Control of Your Health with Concierge Primary Care

Primary care should empower you—not exhaust you. Concierge primary care allows you to prioritize your health without long waits, rushed appointments, or fragmented care.

Medical House Calls is redefining what primary care can look like by offering personalized, accessible healthcare built around your life.

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Concierge Primary Care At Your Doorstep

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